Black Magic Intensity Pro - Problem with video capture device - Camera in use - Device in use

This post is just so I have on record what I've requested support for from Black Magic Design. The Black Magic Intensity Pro currently doesn't place nice with Flash based products.

Hi Black Magic Support, I'm currently dealing with an issue with my Black Magic Intensity Pro in relation to using Flash products to capture video. Specifically, Adobe Flash Media Live Encoder 3.2 and Xsplit (newest version). I've detailed my entire problem on the Xsplit forums looking for help there but I am now thinking the problem is not with Xsplit but something deeper.


In the past I've had to wipe my operating system and reload it to fix the issue but it has returned again on my fresh installation. Something is locking my access to the BMIP when trying to use any flash related software to capture / stream video using my BMIP. Here is a photo of my exact error:



My full length problem is written up here in excruciating detail including a YouTube video of the problem.

Xsplit Post:
http://www.xsplit.com/forum/viewtopic.php?f=91&t=8874&p=51829#p51829

If you have any ideas or clues you could pass my way to share with the community on how to resolve this issue it would be greatly appreciated. I know that BMIP  is known for not playing nicely with Xsplit but I really dont want to have to wipe my operating system every time this happens.


Thank you very much for your support on this.

Sincerely,

Josh Martin